What do correctional officers do? 

Correctional officers work in correctional facilities like jails or prisons. They are responsible for supervising inmates, maintaining security, and keeping order within the facility. They ensure that the rules are being followed and consistently monitor the activities of inmates to watch for concerning or suspicious behavior. They also help prevent conflicts and respond to emergencies when needed. 

What does a typical day look like in this job? 

In a typical day, a correctional officer monitors inmates and helps maintain a safe and orderly environment within the facility. They might accompany or supervise inmates as they move from place to place and watch for any safety concerns or rule violations. Correctional officers may conduct searches to look for prohibited items, conduct headcounts to make sure everyone is accounted for, and respond to situations such as conflicts between inmates if they arise. They might also document what happens during their shift by writing reports on inmate behavior and incidents. 

What skills or abilities are important for this job? 

Correctional officers must have a strong character and be able to follow rules consistently while treating inmates with fairness and respect. They must be emotionally steady and able to handle stressful situations, in addition to being physically fit. They should also have excellent teamwork skills and be able to communicate well with other correctional staff as well as the inmates themselves. Good judgment and decision-making skills are important so they can respond quickly and appropriately in different situations.

What kind of education, certification, or training is required? 

To become a correctional officer in a state prison in Arizona, candidates must have at least a high school diploma or GED. They must also be at least 18 years old, be a U.S. citizen or legal resident, have a valid driver’s license, and have no previous felony convictions. They must pass several steps in the hiring process, including a written exam, fitness test, psychological exam, background check, and drug screen. Candidates must also meet medical or physical requirements.  After completing the hiring process and receiving an offer, candidates must attend and complete the Correctional Officer Training Academy (COTA). 
Requirements may be slightly different for correctional officers who work in county jails, since each county sets its own rules, but most positions have similar basic qualifications and training steps. Having a background in law enforcement, military service, or experience working with at-risk individuals could make a candidate more competitive for positions in both state prisons and county jails.

What is challenging about this job? 

One challenging part of this job is the risk of personal injury. Correctional officers work closely with inmates who have been convicted of crimes or are awaiting trial. While many inmates do not cause problems, some may act out or become aggressive, so there is a risk that officers could be hurt, especially when responding to conflicts or emergencies. Mental and emotional stress can also be challenging. Correctional officers must stay alert and aware at all times to help keep everyone safe. This constant responsibility, along with working in a strict and controlled environment, can be stressful over time.  

What is the average salary in Arizona? 

Visit corrections.az.gov to view current information regarding salaries in Arizona.